Shipping policy
At Beltary, we are committed to providing an exceptional shopping experience for our customers, including clear and simple shipping policies. We offer free shipping on all orders within the United Kingdom.
Delivery areas
This shipping policy applies to orders shipped within the United Kingdom.
Delivery times
Here are the estimated timeframes for all parcels:
Order cut-off time: 11:59pm (Paris time). Orders placed after this time will be processed the next business day, which may add one additional day to the estimated delivery time.
Order processing time: 1 to 3 business days (Monday to Friday). Once your order has been processed, it will be shipped by one of our trusted carriers.
Transit time: 6 to 9 business days (Monday to Friday).
Estimated delivery time: 7 to 12 business days (Monday to Friday).
Carrier services
We work with trusted international partner carriers to deliver your orders within the United Kingdom, depending on availability and routing.
To offer you the best rates and wide availability, some items are shipped directly from our partner logistics warehouses, which may be located outside the United Kingdom. The stated timeframes (7 to 12 business days) cover the entire journey to your home.
Shipping costs
Free shipping: All orders within the United Kingdom benefit from free shipping, with no minimum purchase required.
Delivery issues
If you experience a problem with your delivery, such as a delay or a lost parcel, please contact our customer service immediately. We are here to help and to make sure your order arrives safely and on time.
Tracking your order
Once your order has shipped, you will receive a notification email containing a tracking number. You can track your parcel on our order tracking page.
Questions?
Check out our FAQ page or contact our customer service.
Contact information
Shop: Beltary
Address: 18 Adkinson Avenue, Dunchurch, Rugby CV22 6AB, United Kingdom
Email: contact@beltary.com
Phone: +44 7458 107714
Customer service hours: Monday to Saturday, 9am - 5pm (Paris time)
Response time: We aim to respond within 1 business day.
Check out our FAQ page or contact our customer service.